Tag Archives: Marketing Research

How to Create Dramatic Marketing Research Presentations

How to Create Dramatic Marketing Research Presentations

Life is about Drama! Didn’t you notice that, yet?

Everyone, from housewife to your client is craving for the ancient human desperation for meaningful story, unadorned truth, and compelling drama, something that can make them shine. And I am sure you noticed it, right? All studies suggest everyone is seeking appreciation through some value additive that only they could manage.

We are in the business of information. Did you notice that Information is simultaneously too much and not enough? You think I am making this up, right? read more about infobesity and here is some more, and even an infographic (happy)

But let me tell you that Information alone can’t reach the hearts and minds of those who can use your research findings. And hence, they have hired you. Not to show the numbers, but to bring meaning & certainty in what they already know.

How? Numbers are numbers

Clients want to see numbers and that’s why they have hired us. Well, that assumption is not true

Bad Marketing research Presentation

Bad Marketing research Presentation – Dilbert

You can do better than that!

Imagine 50,000 people were waiting. Untold thousands would watch online in the hours and days ahead.

He walked onto the dark stage in faded jeans and running shoes. In his right hand was a simple clicker that moved the images behind him as he spoke.

For two hours, the audience laughed, roared and gasped as the unassuming every day man showed them exactly what they wanted. And then gave it to them, in spades.

Steve Jobs knew it was not about the phone, and it never will be. Tim doesn’t know that.

What Did I learn in Advertising

JWT taught me, that an account planner is a magician. Simon Silvestor (from Team YR) made me believe in our power as insight discoverers (here is one of his great articles)….he mastered the art of bringing life to numb numbers.

Please keep this in mind that You are not a number crunching nerd; you my friend are a charmer.

Stop shying away from it. Start to embrace it; every presentation is like your moment to shine bright like a diamond. The sooner you realize your potential the better.

3 untold principles of awesome presentations

 Cover. Discover. Uncover.

Cover your usual technical stuff here. People expect the usual, give it to them.  But for no more than 5 mins and 2 slides

Discover.  Start with your conclusions, not all conclusions. But conclusions that surprised you. You did discover something awesome during the project, right? Talk about it, with passion

Uncover The Impact of your recommendations, sell it to them. Weave your story; let them feel the pain of the problem and the relief of your solution.  If the problem told is unclear, solution proposed will be a failure. So it all boils down to how you have crafted your story.

And do it with Finesse, at that moment no one knows the truth more than you.

The prerequisites

But before you become a charmer, here is your homework

1.)    During Research brief, understand the confidence of client in decisions that this research will help them to take. (here is an infographic, showing why research fails)

2.)    Understand clients’ fears related to that decision. This fear is the preamble of your solution

3.)    Start your ‘while settling the projector’ moments with those fears to re-instate them in the subconscious.

4.)    Lead the discussion, but don’t decide. Let the client anticipate the slide before it comes. That’s the Art.

Rise and Shine

If you have done the needful and proper homework – The moment lights are out in the meeting room, you will Rise and Shine.

Have a bright sunny day.

By the way, you can always share your thoughts with me.  and if you really want to make my day then don’t forget to subscribe to my blog.

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Marketing Research Sector – From Insight to Foresight?

Another morning that made me thinks in which direction is my career heading? Am I going to be the new hype – the Nate Silver of Middle East? Or am I going to drown in the data piles around me? Marketing research sector at large, haven’t introduced a game-changing idea for quite some time now and as the information age is coming of age the need of conventional researchers is reducing. So what should we do….? Lead or follow? change careers?

And guess what! Miss Monneypenny from ‘Sky fall’ was able to answer my question – She says “An old Dog should learn new tricks”

Here is a presentation, that you might find useful

Jokes apart, I recently attended a training course on Business Planning, and I have learnt one key thing. All markets mature and all products age, you must stay ahead of maturity and keep on innovating. Innovate anything like process, customer expectation, resource utilization, market differentiation. But you must innovate if you want to survive.

So what should I innovate in my projects, what should Marketing Research Sector at large innovate?

In my opinion, we should innovate our human capital. Instead of producing a whole squad of insight discoverers we should aim at producing decision facilitators.

Market Researchers who can give input on processes, business scorecards, performance monitoring and managing systems, marketing strategies, sales plans and forecasts.

To enable us increase and improve the pricing model of research sector. To help us sustain the competition from social media monitoring industry and consultancy firms.

The slide deck reflects my thinking, and following is what I think is a summary of my vision for MR sector. have a look and let me knowwhat do you think

Data to Decision Value Chain

P.S. And while you are thinking about it, listen to this song – it helps to focus. (or okay lets’ admit it I liked the movie a lot)

Ode to Researchers

An Ode to Researchers

We have the numbers

The heart & the art

To predict, depict and drive

Profits and Innovation

Strategy and revolutions

 

We measure what is said and what goes unsaid

We lit darkness with clarity

And study to fuel curiosity

Later we accumulate curiosity to drive humanity

We realize, rationalize and visualize

 

We drill down to reach to the core, and still crave more

We study every number, figure and symbol

To conquer the fears that are unknown

We hunt for that golden lead –to be our guiding light

 

So how do you measure the worth of an information hunter?

Through your gains or our insights

Or through the passion we bring for you to thrive

We deserve more than that

For keeping you at the bleeding edge

For building your foresight

For good things to last, pay us right

As only few good men can tame the wild data

And even fewer can turn that into juicy returns

So if you get your hands on one, hold on tight

As we steer you from darkness to light

About the Author: Ayesha Saeed Haq is an insight-a-holic you can contact her through Customer Trend Log or follow her at twitter @AyeshaSaeedHaq  

One Minute Guide to Discover Insights & Create Infographics

I don’t know about everyone else, but mostly it is expected off me to bring data sets and mind blowing presentations in a minute.  Here is a magical wand like tool developed by Google I use for such situations. Use this information as Ice-breakers or just adding a bit of zing – sometimes that really matters.

Google got it right this time. There is so much data around us and Google has access to most of it and its new tools

Gives researchers access to real time view of consumers and what is influencing them at the moment.

I really enjoyed digging through the Google consumer barometer. It’s just awesome. The data is a bit dated, but the way you visualize the data is beautiful.

Believe it or not, I ended up with the following infographic of ‘how internet savvy audience plans their business travel in USA & UAE’, through Google consumer barometer in less than a minute.

Infographic UAE Internet Savvy Business Travel Market

Infographic UAE Internet Savvy Business Travel Market

As per Real time insight finder, one of the tool is Google Correlate but it was disappointing to see that data of UAE (Dubai / Abu Dhabi) and Pakistan is not available. So I don’t have much to add here

The other tool is Google what do you love, absolutely lovely. In less than a minute find out about your competition’s online presence through this. Or you can also find about your boyfriend, upto you.

If you loved the Google tools, I feel you will also like to have a look at the toolkit for killer marketing research presentations. Trust me I know how it feels to churn presentations out day-in and day out that is why I have created formulas for almost everything, even for presentations.

Have a great day. Enjoy the age of visually appealing and interactive data

6 easy ways to target the Muslim Market

Hello, welcome and Salam,Thanks for taking time out and stopping by at my blog. Today’s post is about the insight we as marketers are overlooking when we target Muslims. I have posted earlier on the same topic; you can find that post here

I will try to summarize below my conclusion about what insights are missing when we target Muslims.

  • Imagery Driven: I am not sure when marketers will realize Islam is beyond crescent, veils and prayer mats. (may be the end of the Mayan Calendar will be the beginning of that realization – pun intended)
  • Muslims are undoubtedly a big and juicy market USD 2 trillion, but there are not enough specialized advertising agencies, other than Ogilvy Noor, for this market segment when compared to other Niche segments like Hispanic Market.
  • Young: On an average, Muslims of the world are 27 years old. Your typical YPE, generation Y & generation x. Imagine their lives, facebook, multiculturalism, strong faith and tons of media bombardment trying to tell them that they are backward or fundamentalists. They clearly seek clarity what is stopping brands to offer them that?
  • Indonesia & Malaysia have done some interesting advancements in Islamic Branding front like introducing a Fashion brand etc. I crave to see more of that coming from rest of the world.
  • Muslims are travelling: I have a privilege to live in UAE (most of you know it as Dubai), everyone here travels at least once a year. And when we do, trust me it is hassle to find comfort from small to large things e.g. availability of water in washrooms, halal food, Ramadan timing breakfast etc. The market spent of Muslim Travellers is around USD 126 billion, tourism industry must try to capture it.
  • Less Judgmental: Aren’t we a bit too quick in drawing our conclusions when it comes to religious minority or majority? Here is an interesting article about that

Have a look at the presentation and slides, hope you will find them interesting.

Continue reading

Professional Skills: How and Why Marketing Researchers will lead from front

We are all hearing about Big Data – The question is what is about and how it effects our daily business.

How Big Data is helping Marketing research to lead from front

 So what exactly is Big Data? it is nothing but a large number of complex data coming from multiple sources. From business perspective I don’t agree with the general definition of Big Data.

In my opinion, Big data that is useful for the businesses is the huge amount of semi-processed information coming at a fast pace from multiple internal and external sources.  

Big Data is not about Complex formulas it is about hidden insights

Big Data is not about Complex formulas it is about hidden insights

Is it something we didn’t prepare ourselves for? For experienced staff that has spent years in marketing research and/or information management and/or knowledge management I think they are prepared for it. But the new joiners and the close to retirement staff are the ones where we might experience problems in terms of handling this large amount of data.

As information managers, I suggest we ask the following questions from ourselves before we start to follow the flow.

  • How can we capitalize this information?
  • How can we accelerate our career progression through this data revolution? 

 Capitalizing the information – The Forte of Marketing researchers

  • Apply the 80/20 rule: 20% of the information streams can be translated into actionable business decisions. Focus on that. I usually take a top to bottom approach i.e. which business decision is most important for the organization, what type of information is required to facilitate that, where are the sources of information (have a look at this data to decision value chain)
  • Present the solution not the finding: An eye-catching dashboard is worth a million words, but a jaw dropping solution is worth a promotion. It is about time; we (the data analysts) come out of our shells and start proposing business relevant solutions. Solutions about people, processes or the product. 
  • Simplicity: Simplicity is the key. No matter how complicated the data is and how difficult the solution selling is. If your presentation is not simple enough then you haven’t done your job well. Cut through the chase, get to the point. And get to it as fast as you can. Continue reading

3 Emerging Consumer Trends

Customer Trends helps us to shape ourselves according to consumers’ expectations, following are 3 trends which are affecting the consumer. It is now up to us to use them or ignore them.

Trend

Insight

Opportunity

The Aware Consumer

We are talking to consumer, who are well traveled, informed and aware about their rights.   They are becoming allergic to meaningless brand promises. And legislation and watchdogs are giving them new information about their choices  

They seek a genuine relationship with brands. Be Honest with them, try to be a partner to them in their journey of life.

Lonely but connected

Massive friends on FB but Living alone. Consumers are disconnecting from real life. And they know this.

 Help consumers’ to get back in touch with Real Life

Seeking a Meaning

Gen Y is more aware and hence are more conscious. Trend watching calls it Emereging Maturlism, you may call it a consumer who wants to make a positive impact

Offer consumers a chance to add a positive foot print, you will be pleasantly surprised

The key that sets good researchers a part from bad researchers is not the ability to compute. It is basically, the eye for an insight and the guts to inculcate that insight in to decisions. Best of luck to everyone out there who is trying to do that, sooner or later we will crack this code together.